AYY Service Office
Opening hours
| Mon: | 12:00–15:00 | |
| Tue: | Closed | |
| Wed: | 12:00–15:00 | |
| Thu: | Closed | |
| Fri: | 12:00–15:00 | |
| Sat - Sun: | Closed |
Where
Service office opening hours
AYY service office is open on Mondays, Wednesdays, and Fridays from 12 noon to 3 pm.
You can visit the service office within the opening hours. Please take a queue number from the lobby.
On moving days (the first weekday of each month), we are open only for moving-related matters from 12 noon to 4 pm.
You can reach us by e-mail and phone when our office is closed. You´ll find the contact information for both housing and member services below.
Exceptional opening hours
- The housing and member services are closed from Mon 23rd Dec 2024 to Wed 1st 2025. The movers will recieve their house keyes on the official moving-in day on 2nd Jan 2025.
Exceptional opening hours of telephone service
- The telephone service for housing and member services are closed from Mon 23rd Dec 2024 to Wed 1st 2025.
- Telephone service for housing and member services closes at 3pm on Wed 18th Dec.
- Telephone service for housing and member services is closed on Mon 23rd Dec 2024 to Wed 1st Jan 2025.
Moving days for the spring term 2025
- 2.1.2025 thursday
- 3.2.2025 monday
- 3.3.2025 monday
- 1.4.2024 tuesday
- 2.5.2025 friday
- 2.6.2025 monday
On moving days, we are open only for moving-related matters from 12 noon to 4 pm
Contact
Visit the service office
Street address: Otakaari 25, 02150 Espoo
Postal address: AYY (Housing), PL 69, 02150 Espoo
Housing
Telephone: +358 50 520 9410
Telephone hours: Mondays to Thursdays 12 noon – 4 pm and Fridays 12 noon – 3 pm
Email: [email protected]
Membership and rental facilities
Telephone: +358 50 520 9400
Telephone hours: Mondays to Thursdays 12 noon – 4 pm and Fridays 12 noon – 3 pm
Email: [email protected]
The office is not available for evening or weekend inquiries.
When the office is open, we answer the phone in between assisting customers whenever possible.
Accessibility of services office
AYY’s office is located at Otakaari 25. The office is located on two floors. The services office is located on the upper floor. However, the services office is on the street level when arriving from Otakaari. If you arrive by taxi or order a taxi to our office, please ask the driver to drive to the Otakaari entrance.
Unfortunately, the front door of the office does not open automatically. If you need help, please press the doorbell on the right side of the door or call us on 050 520 9400. The doors are locked outside the opening hours. There is a door ramp at the front door.
The customer service desk and meeting rooms upstairs are accessible. There is an accessible bathroom on the second floor of the office with access from the lobby. Assistance dogs are welcome in our office.
You can always ask for more information about the accessibility of our office. Please find our contact details above.