AYY service office
Opening hours
| Mon: | 12:00–15:00 | |
| Tue: | Closed | |
| Wed: | 12:00–15:00 | |
| Thu: | Closed | |
| Fri: | 12:00–15:00 | |
| Sat - Sun: | Closed |
Where
Service office opening hours
AYY services office is open on Mondays, Wednesdays and Fridays from 12 noon to 3 pm.
When the service office is open, you are free to visit the office at any time during the opening hours. Please take a queuing number from the lobby.
On moving days (the first weekday of every month), we are open only for moving-related matters from 12 noon to 4 pm. The moving days for fall season 2024 are 1 August, 2 September, 1 October, 1 November and 2 December.
You can reach us by e-mail and phone when our office is closed. You´ll find the contact information for both housing and member services below.
Exceptional opening hours
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No exceptional opening hours coming up.
Exceptional opening hours of telephone service
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Tue 17.9.2024 Telephone service for housing and member services is closed
Contact
Visit the services office
Street address: Otakaari 25, 02150 Espoo
Postal address: AYY (Housing), PL 69, 02150 Espoo
Housing
Telephone: +358 50 520 9410
Telephone hours: Mondays to Thursdays 12 noon – 4 pm and Fridays 12 noon – 3 pm
Email: [email protected]
Membership and rental facilities
Telephone: +358 50 520 9400
Telephone hours: Mondays to Thursdays 12 noon – 4 pm and Fridays 12 noon – 3 pm
Email: [email protected]
There is no evening or weekend on-call service.
When the office is open, we answer the phone along with customer service whenever possible.
Accessibility of services office
AYY’s office is located at Otakaari 25. The office is located on two floors. The services office is located on the upper floor. However, the services office is on the street level when arriving from Otakaari. If you arrive by taxi or order a taxi to our office, please ask the driver to drive to the Otakaari entrance.
Unfortunately, the front door of the office does not open automatically. If you need help, please press the doorbell on the right side of the door or call us on 050 520 9400. The doors are locked outside the opening hours. There is a door ramp at the front door.
The customer service desk and meeting rooms upstairs are accessible. There is an accessible bathroom on the second floor of the office with access from the lobby. Assistance dogs are welcome in our office.
You can always ask for more information about the accessibility of our office. Please find our contact details above.