AYY Service Office
At AYY service office, you can ask about anything related to student life. We assist you with inquiries regarding finding housing, moving, and all matters related to residence. You can also contact the service office by phone.
Leases have a notice period of one calendar month. You can terminate your lease on Domo.
Clean the apartment carefully. In a shared apartment, make sure to clean the common areas on your part. The apartment must be cleaned by 12:00 on the official move-out day so that the new resident can start moving in. Make sure there is enough space for moving in and out.
Empty and lock your storage unit with AYY’s lock and return the key to the services office.
If you have used your own lock, please replace it with AYY’s lock (check our service hours). Return the key with other keys to the services office.
Please note! If you are living in one of the following locations: Arkadiankatu, Haarniskatie, Kääpiöidenpolku, Kaj Franckin katu, Rummunlyöjänkatu, Otaranta or Jämeräntaival and you are handing over the keys to the new resident, always return the storage unit key to the services office.
You can arrange the key handover to the new resident by using the key handover agreement. Your responsibility for the apartment and rent payments remains until the end of the tenancy. Therefore, we recommend that you hand over the keys to the new tenant as close to the end of your own lease as possible.
Return the key handover agreement to AYY as soon as it is signed, but no later than the moving day.
If you haven’t submitted the agreement to the services office by 12 noon on the moving day of the new lease at the latest, and if cleaning or repair work has been ordered for the apartment, you will be responsible for the resulting cleaning and other expenses.
If a deposit has been charged, it will be refunded to your account no later than the 20th of the month, provided that all obligations have been fulfilled and the apartment is in good condition. If you have any questions about the deposit, please contact us!
Street address: Otakaari 25, 02150 Espoo
Check the current service hours on the website.
Email: [email protected]
At AYY service office, you can ask about anything related to student life. We assist you with inquiries regarding finding housing, moving, and all matters related to residence. You can also contact the service office by phone.
On this site, you will find housing-related forms.
On this page, you will find instructions for keeping common areas in shared apartments tidy.