AYY Service Office
At AYY service office, you can ask about anything related to student life. We assist you with inquiries regarding finding housing, moving, and all matters related to residence. You can also contact the service office by phone.
AYY’s biggest moving day of the year, 2 Sept, is approaching! How to get prepared for the moving day
Monday, 2 Sept, is the year’s biggest moving day for AYY student housing as the new academic year is starting! On the moving day, an estimated 300-400 movers will visit the service office, which is why we will only serve customers with moving-related issues.
Monday, 2 Sept, is the year’s biggest moving day for AYY student housing as the new academic year is starting! On the moving day, an estimated 300-400 movers will visit the service office, which is why we will only serve customers with moving-related issues. Housing service points will be open on the moving day from 12 noon to 16.00. For all other issues, please reach us via email [email protected] or phone.
The AYY service office entrance is located in the upper yard, and the doors will open at 12 noon. We serve customers with queue numbers at four service points. For those waiting in a queue, we’ll offer activities and a raffle where you can win used household appliances and dishware. Dishware and household appliances are donated by ACRE. Some AYY board members can be met in the upper yard.
The moving day will be very busy, so be prepared to queue for the keys. We at AYY aim to serve you efficiently and will provide contact details for any other inquiries.
Here is a list of tips for the moving day:
- Moving days can be very busy, so arrive early and be prepared to queue.
- Bring something to eat and drink.
- Wear comfortable clothes and gear suited to the weather.
- Keep your documents ready. Make sure that all documents related to the rental agreement are in order and readily available if needed.
- If someone else will be picking up the keys for you, either send a power of attorney in advance to [email protected] or ensure they have a printed copy when picking up the keys.
- Remember to bring your ID to ensure the keys can be handed over.
For new residents
On this page, we have compiled important information for those who move houses, including details related to keys, the condition and renovation of the apartment, as well as electricity contracts.
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Ecological sustainability policy has been updated – AYY transitions to a plant-based policy
Aalto University Student Union (AYY) has updated its ecological sustainability policy, which supports AYY’s daily operations. The new document directs AYY to serve plant-based food and drinks at its events. In the future, food waste will be minimised, and 30 percent of air and ship travel costs will be offset towards environmental activities.
AYY is taking steps to improve equity in its operations – new equity plan approved by RepCo
Aalto University Student Union has an equity plan, first in AYY’s history, that was approved in the Representative Council meeting on 21.11.2024. Equity plan will guide AYY towards more accessible and inclusive ways for our students to participate in AYY’s events and operations.
Good news for residents in shared apartments: Here’s how you can receive your own housing allowance while living in a friends’ apartment!
A joint liability rental agreement may affect the housing allowance, as Kela typically grants only one housing allowance for a shared household, which is influenced by the income of both residents. However, residents in friends’ apartments may receive separate housing allowances if Kela reviews them as separate households. This requires tenants with a joint liability rental agreement to draft a mutual possession agreement for the apartment and submit it as an appendix with their housing allowance application to Kela. Tenants draft the possession agreement by themselves.