Keys for housing locations in Helsinki will be handled in Töölö

Returning and handing over the keys to all housing locations of Aalto University Student Union in Helsinki has been transferred to Töölö Service Point (Runeberginkatu 14-16). Töölö Service Point is open on Mon-Thu between 10.30am–2.30pm.

Keys can be returned directly to the service point. When the service point is closed, the keys can be returned to the caretaker at the information desk of the School of Economics. If the keys are returned to the caretaker, they must be enclosed in an envelope and include the person’s name and accurate information about the apartment for which the keys belong. The letter must be addressed to AYY’s Töölö Service Point. The keys must always be returned by 12noon on the first working day following the expiry date of the rental agreement.

Keys can be collected from the service point during its opening hours. You will need your identification and a signed rental agreement. If the rental agreement begins or ends on Friday, you must agree in advance with AYY’s Housing Office about the collection or returning of the keys.

The recommended way to change the keys is to do it directly with the previous resident. Instructions and the required forms for changing the keys with the previous resident are available at AYY’s Housing Office (contact information).

Keys to all housing locations in Espoo (Otaniemi and Leppävaara) will be handled as previously through AYY’s Housing Office (Otakaari 11).

NB: It is possible to prepare rental agreements remotely from now on (further information here).

Contact information of Töölö Service Point.

Further information:
Housing Specialist Jaakko Koivula (, tel. 055 520 9444)